Shipping Policy

Last Updated: 12-Jan-2024

Welcome to OnixIndia. Our Shipping Policy outlines the terms and conditions related to the shipment of products ordered through our website or app. By making a purchase on OnixIndia, you agree to comply with and be bound by this Shipping Policy. Please read it carefully.

1. Order Processing:

1.1 Order Confirmation:

Once your order is placed, you will receive an order confirmation email. Please review the details for accuracy and contact us immediately if there are any discrepancies.

1.2 Processing Time:

Orders are typically processed within [number of days, e.g., 2 business days] from the date of purchase. During peak seasons or promotional periods, processing times may be longer.

2. Shipping Methods:

2.1 Shipping Providers:

We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders.

2.2 Shipping Options:

The available shipping options will be displayed during the checkout process. You can choose the option that best suits your needs.

3. Shipping Times:

3.1 Estimated Delivery Time:

The estimated delivery time will be provided during the checkout process and may vary depending on your location, chosen shipping method, and other factors.

3.2 Delays:

While we strive to meet estimated delivery times, unforeseen circumstances such as weather, customs, or other logistical issues may cause delays. We appreciate your understanding in such cases.

4. Shipping Costs:

4.1 Shipping Fees:

Shipping fees are calculated based on the chosen shipping method, the destination, and the weight of the items in your order. The applicable fees will be displayed during the checkout process.

4.2 Free Shipping:

We may offer free shipping promotions during certain periods or on orders that meet specified criteria. Details of any such promotions will be clearly communicated.

5. International Shipping:

5.1 Customs and Duties:

For international orders, additional customs duties and taxes may apply. These fees are the responsibility of the recipient and are not included in the order total or shipping cost.

6. Order Tracking:

6.1 Tracking Information:

Once your order is shipped, you will receive tracking information via email. You can use this information to track the status and location of your shipment.

7. Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact us at [contact@onixindia.com].

Thank you for choosing OnixIndia. We appreciate your business and strive to provide you with a seamless and satisfactory shopping experience.