Privacy Policy

Last Updated: 12-Jan-2024

Thank you for choosing OnixIndia. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and app.

1. Information We Collect:

1.1 Personal Information:

When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.

1.2 Payment Information:

To process transactions, we collect payment details, including credit/debit card information. However, we do not store this information on our servers.

1.3 Device Information:

We may collect information about the device you use to access our website or app, including IP address, browser type, and operating system.

1.4 Usage Data:

We gather data on how you interact with our platform, including pages visited, products viewed, and time spent on our site.

2. How We Use Your Information:

2.1 Order Processing:

We use your personal information to process orders, provide customer support, and deliver products to you.

2.2 Communication:

With your consent, we may send you promotional emails, updates, or newsletters. You can opt out of these communications at any time.

2.3 Improving User Experience:

We analyze usage data to enhance our website and app, making your shopping experience more personalized and user-friendly.

2.4 Security:

Your data is crucial to us. We employ industry-standard security measures to protect your information from unauthorized access or disclosure.

3. Data Sharing:

3.1 Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.

3.2 Legal Compliance:

We may disclose your information if required by law or in response to a valid legal request.

4. Cookies and Tracking:

4.1 Cookies:

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

5. Your Rights:

5.1 Access and Correction:

You have the right to access and correct your personal information. You can do this by logging into your account or contacting our customer support.

5.2 Data Deletion:

You can request the deletion of your account and associated data by contacting us.

6. Changes to this Privacy Policy:

6.1 Notification of Changes:

Any changes to this Privacy Policy will be communicated through our website. Please review this page periodically.

By using OnixIndia, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact us at contact@onixindia.com.

Thank you for trusting OnixIndia with your information.